Alamo’s Terms and Conditions

United Kingdom January 2009 – National Car Rental / Alamo Rent a Car

Additional driver charge is GBP 6.37 per day + vat per additional driver. There is no maximum charge.
Additional drivers must be over 21. All additional drivers must meet the age and license requirements set out below.

Minimum rental age is 21 years for car groups: MCMN & ECMN, 23 years for car groups: CCMR, CDMR, IDMR, CCAR, IVMR, IWMR & CWMR, and 25 years for car groups: SDMR, SDAR, FCAR, FVAR & FWAR. Please note: The minimum age is 25 years for all cars at the Wigan branch (XWIC01/71).
A young drivers surcharge applies as follows: 21 – 22 years = GBP 14.00 + VAT per day. 23 – 24 years = GBP 9.95 + VAT per day.
There is no upper age limit except Pembroke and Carmarthen and the Isle of Man where the age limit is 75 years. Plymouth, Exeter, Newquay and Taunton, the upper age limit is 70 years.

Vehicle must be returned in the same condition as when rented, normal wear & tear excepted. The customer is responsible for the cost of any new damage found at rental termination up to the amount of their damage excess liability.

Vehicles may be taken abroad but renters will be required to purchase breakdown cover at a cost of GBP 59.99 including VAT (This applies to vehicles going to the Republic of Ireland also). Written permission is required to take any vehicle outside of the UK. This should be obtained from the renting branch at commencement of rental. Countries which you are allowed to travel to are:
All EU countries, Norway, Switzerland, Iceland, Liechtenstein, Gibraltar, Andorra, and San Marino.
Cars may not be driven into any outside those listed above.

Drivers must have held a full national licence for at least 1 year. Visitors to the UK – All visitors to the UK must present a full valid license. Licences issued overseas must be clearly identifiable as a driving licence, otherwise an International Driving Licence will be required. A Passport must also be produced if not a UK resident.
UK residents who hold the new photo card licence must also present the paper counterpart at the start of the rental. Endorsements are only shown on the paper counterpart so customers MUST produce both documents. Holders of the old style Uk paper licence must also provide an additional form of photographic ID in the form of a Full Valid Passport, Armed Forces ID Card or a Police Warrant Card, no other form of idenification will be accepted. UK residents that hold a non-EU licence may drive in the UK for up to 12 months from the time you become resident. After 12 months your overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent. UK residents that hold a non-UK EU licence, your License is valid until the age of 70 or for 3 years after becoming a UK resident – whichever is longest. A renter holding a non-UK licence must produce a full valid passport at time of rental. Holders of any licence that does not show the current address must also produce proof of current address in the form of a Current Credit Finance Agreement, Current Utilities Bill, or Current Bank Statement.

Domestic Retail One way rentals made in the U.K. are allowable. All consumer one way rental reservations for both Alamo and National will carry a one-way charge, which will be dependant on the distance travelled. One- ways between Mainland U.K. and Northern Ireland are not permitted. One-ways are not permitted between the Mainland U.K. and the Republic of Ireland. One-ways between the Northern Ireland locations are free of charge. One-way rentals are permitted from any Northern Ireland location to the following locations in the Republic of Ireland:- to Dublin = £100.00 + VAT. To: Cork, Knock and Shannon = £300.00 + VAT.
International one-ways are NOT permitted

All Out of Hours reservations are on request and only available at In-terminal airport locations at a charge of GBP 30.00 plus VAT. There is no Out of Hours service available at downtown locations, who will only accept bookings for during office working hours. Out of hour returns are allowed at some locations (please refer to the additional information in the locations section of Visionnet). Where a vehicle is returned outside office hours, the branch should confirm at pick-up the procedure for returning the vehicle out of hours and the location of the key return box. All customers must be advised that they remain liable for vehicle damage until the vehicle is checked in on the next working day. Please note that when returning out of hours at Marble Arch additional charges may apply (see location information for details).

National Charge cards, all major Credit cards and debit cards (including Maestro) and Cash payments permitted on all car groups, except executive cars (FXAR & SSAR). Cash is not accepted at the following locations: Norwich Airport, Humberside Airport, Doncaster Robin Hood Airport, Durham Tees Valley Airport & London City Airport. All locations (excluding Norwich Airport, Humberside Airport, Doncaster Robin Hood Airport, Durham Tees Valley Airport & London City Airport) within normal working hours will accept cash deposits providing the customer is a walk in. Travellers Cheques are acceptable in £ sterling only. Customers will be charged for loss of vehicle keys @ £85.00.
PLEASE NOTE: Renters will be asked for the following deposits: 1) The estimated cost of the rental 2) The fuel deposit £70.00 3) The DLW/TLW deductible/excess – £550.00 or £1000 if DLW/TLW are declined. Cash renters resident in the U.K. will be subject to a credit check by Equifax, and must provide either a NEW style driving licence complete with counterpart or an OLD style licence plus a full valid Passport. Non-UK resident Inbound renters paying by cash will need to produce their passport, dated return flight ticket and full driving licence that meets the criteria set out in the Licence requirements section. Cash renters cannot expect to receive a refund of their deposits in cash. The refund will probably take the form of a Sterling cheque which will posted to their home address.

All vehicles are supplied with a full tank of fuel and it is the customer’s responsibility to return the vehicle full or pay for any missing fuel at the end of rental. On rentals of 3 days or longer we recommend that you add the cost of a full tank of fuel to our rental charges at time of pick up. This method eliminates the need for you to refuel the tank prior to returning. The fuel amount charged at time of rental will be based on a market competitive price and the car model rented. We are unable to issue a refund for unused fuel. A fuel deposit will not be required for rentals of 3 days or longer. For rentals of 1 to 2 days a fuel purchase option is available. Ask for further details when picking up your vehicle.

In case of breakdown or accidents, emergency telephone numbers can be found on the vehicle tax disc and key fob. Cover is provided through either the AA or RAC, dependent on the vehicle manufacturer. Customers should call the emergency number shown on their vehicle. Coverage is 24 hours a day, 7 days a week.

GPS units are available at a cost of £8.50 + VAT per day for 1 – 6 days and £4.25 + VAT per day for 7+ days. A £150.00 deposit is required. GPS is available from all locations.
Child/Infant seats (suitable for ages 9 months to 4 years old) are available for a charge of £5.95 plus VAT per day, with a maximum charge of £41.64 plus VAT per rental. The child seat is the Britax Freeway child seat, it is forward facing and approved to British Standards. A security deposit of £50.00 is required for each seat, which will be refunded to the renter upon return of the child- check-in. Child seats are on request only and availability cannot be guaranteed. Customers will be required to fit the child seat themselves.
Booster cushions are also available on request upon arrival for £2.12 plus VAT per day, with a maximum charge of £14.83 plus VAT per rental. Booster cushions cannot be pre-booked.
This country does not provide reflective jackets and is not required by law to do so.

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